Shipping

An post registered post

I recommend all items sent to sentimentals be shipped via registered post. I cannot take responsibility for items that don't make it into my possession if sent otherwise.

Fulfilled orders Will be sent via registered post.

International shipping

any registered shipping service is recommended I cannot take responsibility for items that don't make it to sentimentals. A registered shipping service will be used to send Fulfilled orders. If any damage occurs because of shipping is unfortunately not covered. I will ensure to do my absolute best to protect the items in appropriate packaging.

Returns

No Returns

As each item is absolutely personal there are no returns.

Item repairs

Repairs to bears can be made for an additional cost. As the items are made and intended for display purposes wear and tear should not be an issue.

Design specifications

Each item is made at my creative liberty. If you want to be more specific in the design process of your order, please contact in advance of fulfilment and specify. It can absolutely be made come to life.